SKILLS
Programming Languages- HTML, CSS, and VB.NET
Platforms- Windows Vista/XP/2003/NT/2000, NT/200/2003 Server, Mac OS X, VOIP, and VPN
Applications- Photoshop CS, Dreamweaver, ImageReady, Drupal, phpMyAdmin, 3D Studio Max, GIMP, MS Suite, Veritas NetBackup Suite, ProCurve Manager, Symitar, Bluepoint, Shoretel, WordPress, and Macromedia Flash.
PROFILE
Developed and maintained websites using CSS, HTML, Dreamweaver, and Drupal.
Helped manage network operations via Window’s 2003 Server and Microsoft Exchange Server 2003.
Served on the Electronic Services Committee where I worked to implement various Credit Union enhancements.
Provided internal and external client support for Desktops, Printers, and ProCurve Switches/Routers.
Developed skills in the everyday operations of financial institutions and account management.
Served as a tutor for students needing help in basic computer operations, networking fundamentals, HTML, and CSS programming.
EDUCATION
Bachelor of Science: Computer Science, University of Great Falls, Great Falls, MT (2006.) Course work included: Systems Analysis, Digital Computer Fundamentals, Web Development, Visual Basic Programming, Database Management, C++ Programming, Advanced Networking, and Router Technologies.
EXPERIENCE
Hewlett Packard/Spherion, Fort Collins, CO (2008-Present)
Provide high level support to business customers with HP ProCurve, Ethertwist, and AdvanceStack Hubs, switches, routing devices, ProCurve Manager Software, and other network connectivity products. Duties include acting as a resource for peers and new employees, continuously improving technical knowledge, clearly and accurately documenting customer calls using WFM call tracking database, and escalating calls via appropriate escalation process.
Freelance Web Developer/Programmer, Great Falls, MT (2005-2008.)
Responsible for the installation and management of Drupal and WordPress websites. Full integration experience with Ubercart, Zen Cart, and Invision Power Services forums. Chief responsibilities include extensive commercial and personal graphic design work in Photoshop, ImageReady, GIMP, and Flash, database design and programming, application programming using Visual Basic, and single-handedly creating websites and web-based applications from the ground up for several clients using HTML, CSS, Dreamweaver, and Drupal.
1st Liberty Federal Credit Union, Great Falls, MT (2006-2007.)
Responsible for updating and executing regularly scheduled system procedures for Symitar Episys, troubleshooting software issues with system for staff members, programming applications, beta testing core system, and installing new releases. Chief responsibilities include programming and generating reports and custom forms as requested by management, updating SQL databases, assisting with server configuration and maintenance, and providing solutions for business software related problems including working with support vendors.
University of Great Falls, Great Falls, MT (2005-2006.)
Responsible for building, maintaining, troubleshooting, and repairing client workstations on campus. Improved computer performance for University students and faculty by supporting and installing software applications and operating systems.
AWARDS
President’s Honor Roll, 2005-2006
Dean’s List, May 2005, December 2005, May 2006
Recipient of the Sr. Mary Trinitas Guild Scholarship, 2006-2007
Recipient of the Kevin Powers Memorial Book Scholarship, 2006-2007
Recipient of the Science and Mathematics Access to Retain Talent Grant, Fall 2006
VOLUNTEER WORK
KOA Easter Egg Hunt Greeter, March 2008
C.M. Russell Invitational Speech and Debate Tournament Judge, December 2007
University of Great Falls Art Club Web Master, August-December 2006